Privacy Policy

Last updated: August 30, 2026

K9 Mold LLC ("K9 Mold," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to k9mold.com, our landing pages, and communications with us by phone, text message, and email.

Information we collect

Information you give us: your name, phone number, email address, property address, and anything you share about your situation when you call, text, email, or submit a form.
Inspection information: details about the property we inspect, findings, photographs, and measurements collected as part of the services you hire us to perform.
Website information: basic analytics such as pages visited and how you found us, collected through standard tools like Google tags.

How we use your information

To respond to your inquiry, schedule and perform inspections, and deliver reports.
To communicate with you about your appointment and your results.
To understand how people find us so we can improve our website and advertising.
To comply with legal obligations.

Text messaging (SMS)

If you provide your phone number and consent to receive text messages from K9 Mold, we may text you to respond to your inquiry, confirm and remind you of appointments, and follow up on your inspection. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP or calling 480-444-8775.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with any third party.

How we share information

We do not sell your personal information. We share it only:

With service providers who help us operate, such as our scheduling, customer management, and laboratory partners, and only as needed to serve you.
With your care team or other parties, only at your direction, for example when you ask us to send a report to your physician.
When required by law.

Data retention and security

We keep inspection records and communications as long as needed to serve you and to meet our professional and legal obligations. We use reasonable safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices

You may opt out of text messages at any time by replying STOP.
You may request a copy of the personal information we hold about you, or ask us to correct or delete it, by contacting us below. We will honor requests as required by applicable law.

Children

Our services and website are directed to adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

If we update this policy, we will post the revised version here with a new "last updated" date.

Contact us

K9 Mold LLC
Queen Creek, Arizona — serving all of Arizona
Phone: 480-444-8775
Email: wes@k9mold.com